Customer care

Returns

Straightforward returns if something is not right.

Our approach

We want you to shop with confidence. If something is not right with your order, contact us and we will work with you to find a fair solution.

How to start a return

Email customer care with your order number and a brief description of the issue. We will guide you through the next steps.

Hygiene products

For health and safety reasons, opened skincare and personal care items may not be eligible for return unless faulty or damaged on arrival.

Our full returns policy will be published before launch.

Need help? Get in touch.